FAQ(s)

About

Delivery

What courier do you use for deliveries?

We primarily use Sendle & Australia Post to send all of our orders. Occasionally, they may forward your parcel to a third party delivery service.

How long does delivery take?

Once we’ve received your order, it is packed and shipped within 2 working days. Once shipped, your order will be delivered to you within a few days. Sydney, Melbourne & Brisbane can expect your delivery within a couple of days. Adelaide, Hobart, Perth, Darwin and regional Australia can take up to 10 working days.

How much is delivery?

We offer a flat rate of $15 per parcel for delivery of all orders. CLUB GOBLET members qualify for FREE delivery on all orders and if you register for our mailing list here we do often provide free shipping as part of our email offers via a coupon.

A parcel comprises 1 to 12 bottles; if you order 13 to 24 bottles that means you’ve ordered 2 parcels; if you order 25 to 36 bottles you’ve ordered 3 parcels…you get the idea.

Can I track my item?

Yes. You will be sent a confirmation email as soon as your order has been packed and set for shipping. This email will also contain your tracking number.

Do you deliver to my country?

We currently ship to Australia only.

About

Payment

Which payment methods do you accept?

We currently accept Visa, Mastercard & AMEX

We use Paypal & Stripe as our secure online payment gateway.